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Return Policy

If you are not completely satisfied, you may return the merchandise for refund or store credit, minus any shipping/handling charges and restocking fee, within 7 days of receipt, except as noted below. Return of merchandise is at customer's expense and must include insurance and proof of delivery. Return of merchandise must be in same new condition as received, undamaged, unopened in original packaging, be accompanied by original receipt (make a copy for your records) and RMA #. All returns are accessed a 20% restocking fee to cover our costs. No return will be processed without a RMA#. Prior to any returns you must submit request and reasons for return to us via email within 24 hours of receipt.

Exceptions to Return Policy
D ue to health regulations and/or design specifications the following items are non-returnable and non-refundable: (a) jewerly; (b)special/custom order merchandise; (c) all perishable goods, such as gift baskets and any food related items (d) personal grooming items; (e)Gift certificates are non-transferable & non-refundable; (f) packages marked 'return to sender', refused, unattended, misdirected, or returned from carrier undeliverable and will incur additional costs for shipping both to and from recipient.

Prior to any returns request with reasons must be submitted to us via email within 24 hours of receipt.

Damage/Loss
All merchandise is securely packaged and shipped insured using reputable carriers (USPS, UPS, FedX). On rare occasion that damage does occur, you should file a damage claim immediately with the carrier. Please keep all packaging and receipts necessary to report damage claim to respective carrier and CRS. Please note damage/loss does not cover 'return to sender', undelieverable, unattanded, misdisrected, refused or re-routed shipments and will incur additional costs if return to us. Pleae make sure shipping address is correct.